Returns
A question or a problem? Start with us. We’ll help you work out the next step.
Orders open soon
This store preview does not accept orders. Our returns arrangements, including any change-of-mind policy, will be published before purchasing opens.
Get in touch
Email gamesetfetchco@gmail.com with a description of the issue. For an order query, include your order number if you have one; photos can help explain a product problem.
We’ll discuss the issue and the next steps with you. Please contact us for the correct return instructions before sending a parcel; a return address has not been published for this preview.
Your consumer rights
Australian consumer guarantees apply automatically to eligible purchases and cannot be taken away by a store’s policy. Nothing on this website excludes rights that cannot be excluded under Australian Consumer Law. Read the ACCC’s consumer guarantees guidance.
A store’s voluntary change-of-mind policy is separate from these rights. We have not yet announced a voluntary return window or an additional warranty.